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Usually 1-2 weeks depending on complexity. I'll give you a more exact timeline once we discuss the details.

Absolutely! Custom orders are my favourite. Just message me with your idea and we'll work out the details together.

Yes, I ship worldwide. Shipping time and cost depend on your location and the weight of the item. Standard international delivery takes 7–30 business days. Tracked and express options available at checkout.

I work with polymer clay — it starts as a soft, pliable material (like Play-Doh), but after baking it becomes hard and durable. I use high-quality polymer clay from the brand FIMO Soft, along with high-quality acrylics and varnishes for finishing.

Yes, you can return any item within 2 weeks from the date you receive the shipment. If you'd like to exchange it for another item, please contact me — we’ll work it out depending on availability.

Keep away from direct sunlight and heat. Dust gently with a soft brush. Avoid dropping — while durable, polymer clay can chip on hard impact.